
If you teach, you've probably heard for years about the revolution the Internet would
bring to teaching and learning. As with so many promises of revolution, the changes
haven't materialized. Instead, a new suite of tools, called course management systems
(CMSs), can be used to enhance your teaching by taking advantage of the Internet
without replacing the need for a teacher.
What Is a Course Management System?
CMSs are web applications, meaning they run on a server and are accessed by using a
web browser. The server is usually located in your university or department, but it can be
anywhere in the world. You and your students can access the system from anywhere with
an Internet connection.
At their most basic, CMSs give educators tools to create a course web site and provide
access control so only enrolled students can view it. Aside from access control, CMSs
offer a wide variety of tools that can make your course more effective. They provide an
easy way to upload and share materials, hold online discussions and chats, give quizzes
2 Chapter 1: Introduction
and surveys, gather and review assignments, and record grades. Let's take a quick look
at each of these features and how they might be useful:
Uploading and sharing materials
Most CMSs provide tools to easily publish content. Instead of using an HTML editor
and then sending your documents to a server via FTP, you simply use a web form to
store your syllabus on the server. Many instructors upload their syllabus, lecture
notes, reading assignments, and articles for students to access whenever they want.
Forums and chats
Online forums and chats provide a means of communication outside of classroom
meetings. Forums give your students more time to generate their responses and can
lead to more thoughtful discussions. Chats, on the other hand, give you a way to
quickly and easily communicate with remote students. They can be used for
everything from course announcements to entire lectures. I know one professor who,
unable to speak due to throat surgery, held his entire class using online chats and
readings. Student workgroups can use online discussions for class projects.
Quizzes and surveys
Online quizzes and surveys can be graded instantaneously. They are a great tool for
giving students rapid feedback on their performance and for gauging their
comprehension of materials. Many publishers now provide banks of test questions
tied to book chapters. A professor teaching a marketing class at San Francisco State
uses weekly mini-tests to keep students engaged with the lectures and reading. He
then uses proctored online testing to give the final exam using the same question
banks.
Gathering and reviewing assignments
Tracking student assignments is an annoying and bulky task. Online assignment
submissions are an easy way to track and grade student assignments. Also, research
indicates that using an online environment for anonymous student peer reviews of
each other's work increases student motivation and performance. One of my
colleagues teaches a course where students review each other's written work at every
stage of the writing process.
Recording grades
An online grade book can give your students up-to-date information about their
performance in your course. Online grades can also help you comply with new
privacy rules that prohibit posting grades with personal identifiers in public places.
CMS grade books allow students to see only their own grades, never another
student's. You can also download the grades into Excel for advanced calculations.
While you could find or write programs to do all of these things on your own site, a CMS
combines all of these features into one integrated package. Once you've learned how to
use a CMS, you'll be free to concentrate on teaching and learning instead of writing and
maintaining your own software.
Over the past five years, CMS systems have matured rapidly and are now considered
critical software for many colleges and universities. The CMS market is now a multi-